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HP Picks Up Palm HP announced April 28, 2010 a definitive agreement to acquire Palm for $1.2 billion in cash. The iconic PDA-smartphone company has been struggling of late and it has been rumoured that they've been shopping the company.
Importance-Satisfaction Gap Shows Quality Window How would you rate your mobile communications experience? Very Satisfied? Satisfied? Not Satisfied? 61% of our Mobile Quality panel rated the quality of their mobile communications as very important to business success, yet only 11% rated their satisfaction with the service as very satisfied. Problems? Opportunities?
Multitasking Comes to iPhone this Summer Apple promises to enable multi-threaded applications to the iPhone environment in its next release, iPhone OS 4.0 due out in the summer 2010 (probably June). This should spike sales of the 3G and 3GS as more developers, consumers and enterprises exploit these features.
Haiti Shows The Power of Mobile UC The earthquake that struck Haiti on January 12, 2010 demonstrated a great tragedy and a great opportunity to redo the country's ramshackle infrastructure, and mobile UC was there.

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Latest Mobile UC Research Reports

Improve Mobile Quality?

Defect classes, frequencies61%: mobile is very important to business success. 11%: very satisfied with user experience. Users are willing to pay more for higher quality. Report reviews how much more and what it takes to improve the experience. Twitter and Facebook aren't it. FREE.

Mobile UC Insights from Hosted users

Shows how to improve resultsMobile UC recommendations can lead to higher business performance for Hosted users. FREE.

Mobile UC Insights from Nortel users

compared with Top PerformersUser insights lead to recommendations and higher business performance. $599.99

Avaya users on Mobile UC

Users respond.Avaya users compared with Top Performers: higher performance. $599.99

Cisco User Insights on Mobile UC

analysis & recommendationsCompares Cisco users with Top Performers. $599.99

Siemens Users on Mobile UC

opportunities to improve businessHow do Siemens users compare to Top Performers? $599.99

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Alcatel-Lucent Mobile UC Report

Analyzes insights from users. $599.99. Full Story | video Demo

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Asterisk & Mobile UC

Report analyzes Asterisk users and makes recommendations on how to use mobile UC to improve results. FREE,  Full Story | video Demo

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What's After UC?

Report provides recommendations for improving business performance through mobile UC. FREE.  Full Story | video Demo

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Report Rates 39 Mobile UC Features

Industry-leading report analyzes 349 users experience and preferences. $499.99 Full Story | video Demo

 
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Mobile UC Infrastructure

Top Headline

Just as I was publishing the report on Quality of Mobile Communications I saw a press release about a report by a carrier-oriented research firm highlighting that HD-quality audio was a feature on next generation smartphones requiring an upgrade to the 3G networks in service in the US today. It made me stop for a moment and digest what they were saying... There were several points of the press release: that HD audio will appear in Eastern Europe, Asia and African...

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CES: MagicJack Femtocell?

The consumer VoIP company, MagicJack, with a Canada and USA network of PSTN gateways and a USB-based ATA (Analog Terminal Adapter) has helped millions of consumers drop their PSTN line in favor of VoIP at only $19.95/year. At the Consumer Electronics Show (CES), the company promoted another USB dongle innovation - the MagicJack Femtocell. The femtocell connects a GSM mobile phone in your house to their US&Canada VoIP network. Suitable only at...

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The AT&T MMS Timeline

So, AT&T - iPhone users now have MMS service, as of Saturday, September 12, 2009 some 2 weeks before the deadline set by the company in a press release only some 9 days beforehand. This gradual momentum for enabling the service begins over six months ago when Brockmann.com published this blog post about how the iPhone is generally considered a laggard device in Japan...

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Mobile UC Applications

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Say goodbye to the iPaq. Now with HP acquiring Palm, it may be that HP will kill the PDA, and it would be about time. The venerable Microsoft Windows Mobile PDA has been around for the past decade, originating as a Digital Equipment Corporation, then Compaq and finally HP-branded device. As a stalwart in support of Microsoft Windows Mobile software, despite it's puny market share (less than 1% according to the Wall Street Journal),...

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Verizon Wireless and Wireless Payments

Verizon Wireless is getting into the consumer credit business. Amidst Congress-mandated restrictions on credit card companies that is raising their costs of doing business in the middle of a consumer credit crunch during a fragile economic recovery, Verizon Wireless is planning to introduce a Bill-to-Mobile payment service. Starting with a $25 maximum spending...

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On a recent outing on Dave Letterman's The Late Show, Jerry Seinfeld, the comedian takes a few shots at accelerometer in the iPhone and stickiness of BlackBerry's email culture. Enjoy!

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Mobile UC General

Top Headline

My oldest daughter dropped her iPhone 3G breaking the touch screen under the glass (but not the glass). The iPhone display became snowy. I was asked to repair the unit. Here's a short chronicle of my experience. First thing I did was research the problem, and hopefully the solution while I was at it. I found this YouTube video and this repair kit and Read More...

Enterprise Mobility - Increasingly Strategic

At a recent webinar (March 2010) sponsored by AT&T, Gene Signorini, Yankee Group's Vice President of Mobility presented the case for mobility. First, that mobility applications were top priority among some 562 survey respondents and secondly that this priority reflected an increase in the strategic importance of mobility services and applications. This graphic shows the rank ordering of priorities, courtesy of Yankee Group, 2010. Two of the top 3 priorities are mobile - mobile-enabled apps and smartphones....

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MOT Update

The venerable mobile phone innovator has been suffering on two fronts. 1. The company most recently reported its first quarter 2010 results as a profit due to a stronger economy lifting the enterprise and networks divisions. For the phone division, the Droid is the only hot spot, which generated a lot of sales and buzz for Verizon Wireless, where it received an enormous marketing push. In the quarter, the company shipped 2.3 million smart phones, which is up 15% over the 4th quarter. That's a big...

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Important: This site is the premier site for user education on all things mobile UC. We review mobile UC applications, infrastructures, devices, products and services. We share research and other reports. Content is copyright protected and available for licensing.

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